Igniting Workplace Enthusiasm
 
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Events Summary

Three Day Seminars

Dale Carnegie Sales Training: Winning with Relationship Selling

In today’s complex sales environment, gimmicks and tactics are obsolete: customers are just too savvy. Armed with pricing and information from your website, reviews from the Internet, and recommendations from an army of colleagues and friends, they are the personification of the empowered consumer, knowledgeable beyond the need for basic information. 

Leadership Training for Managers (3 Day)

The business world has changed! Instead of pushing people to achieve, successful leaders pull people to succeed, requiring a new skill set to make it to the top. Learn how to stop managing and start leading, to play a vital part in your organization's future. A good manager is not always a good leader.

Strictly Business: The Dale Carnegie Immersion Seminar

This unique three-day seminar will help you master the skills you need to excel in today's competitive workplace. You'll learn to handle people more professionally and keep pace with fast-changing workplace conditions. After you complete the seminar you'll be equipped to perform as a persuasive communicator, creative problem solver and intelligent risk-taker.

Two Day Seminars

Confident, Assertive, In Charge: Developing the Attitudes of Leadership

Now you can learn to tap into your latent power, unleash your inner attitudes of confidence and enthusiasm and build your visibility in the organization at Confident, Assertive, In Charge: Developing the Attitudes of Leadership.

Developing a Self-Confident, Assertive Attitude: The Key to Middle School Success

Is a lack of confidence holding your middle schooler back? Do they have trouble making friends? Are they getting picked on in school?

Driving Executive Presence

The best golf players in the world work tirelessly on the very same things that a successful executive pursues: accuracy, consistency, and strategy. They don’t stop this pursuit once they reach the next level, nor should you. Completing this executive workshop will help you to enhance your executive image and keep pace with fast-changing workplace conditions. You'll be equipped with skills to succeed in today's business reality.

High Impact Presentations

Whether you are persuading colleagues, selling to a client or energizing a team, the power of your presentation makes the difference between success and failure.

How to Communicate with Diplomacy and Tact

You'll gain dexterity and grace in dealing with new or trying situations; recognize how you come across to others; speak honestly and confidently; become conscious of body language; master your emotions; give and receive criticism constructively; present yourself as powerful - not intimidating; and say what you need to say without offending or creating conflict.

Managing Without Authority

If you’re on the fast track- someone who has already moved well beyond his or her formal job description- you know what we mean because you’ve been tapped for one of those roles. You are expected to get results- mold the group into a driving force- without any real members because they come from all over the organization. You need new skills to be effective in this environment- skills like winning trust, building credibility and influencing others to your point of view. These are exactly the typ

Public Speaking Mastery

Who wrote the book on public speaking? Dale Carnegie! He perfected the technique that turns those with the usual public speaking fears and phobia into polished professionals who get their ideas across with poise and enthusiasm. Tap into these techniques and achieve amazing results with Public Speaking Mastery.

Public Speaking Mastery for Teens

Who wrote the book on public speaking? Dale Carnegie! He perfected the technique that turns those with the usual public speaking fears and phobia into polished professionals who get their ideas across with poise and enthusiasm. Tap into these techniques and achieve amazing results with Public Speaking Mastery.

One Day Seminars

Attitudes for Service & Complaint Resolution

This seminar begins with taking 100% responsibility for yourself and the attitude you convey. With an attitude of service in place you will be able to explore the variety of causes of complaints, identify ways to neutralize negative attitudes, and follow a process that deals with both the emotional and rational elements of complaints even when dealing with difficult people.

Creating an Employee Engagement Playbook for Managers & Supervisors

As a leader your ability to trigger the right emotions can make or break engagement levels for your entire team. Our research has identified specific emotional drivers that employees feel toward their Leaders. The most successful leaders lead a workforce that is confident and enthusiastic about their work, empowered to get the job done their way, and inspired to reach personal and organizational success.

Goal Setting & Time Management

Goal Setting and Time Management is valuable to anyone who would like to increase their results and maximize their effectiveness. Without a clear defined vision we can wander aimlessly though our careers. In this session you will learn to create a personal vision, set goals, identify priorities and review the fundamental tools for effective time management.

How to Handle Competing Priorities & Tight Deadlines

Are you a virtual prisoner to an endless flow of e-mails, voice messages, meetings and documents that all demand your immediate attention? Are you frequently stressed out by the unrealistic expectations of others who think their issues are the really urgent ones? Does it seem that you are swimming against the tide of procrastination? If so, then it's time to fight back and take control of your day. It's time to attend How to Handle Competing Priorities & Tight Deadlines.

How to Win Cooperation and Influence People

In today’s business environment, where teamwork has replaced hierarchies, you need new skills to survive. Often in these team situations, you have no direct authority over the team members, yet you are expected to win their support and get everyone pulling in the same direction.

Leadership Essentials

Supervisors and managers can create impact in today’s organizations through the way they communicate, coach, multi-task and manage their own stress. They get results because they know how to walk-the walk and lead a team – not just manage it.

People Skills for Managers and Supervisors

Congratulations! You've been promoted and what mattered before doesn't count anymore. Now it's. . . Not about your personal achievement...but coaching others to succeed. Not about your drive to get things done...but your ability to motivate others to get it done. Not about you...it's all about them.

Precision Cold Calling

This new, half-day seminar from Dale Carnegie Training® will show you how to make strong calls that create appointments and lead to new business. It will improve your hit ratio so that you no longer suffer the dejection caused by a steady stream of no’s.

Presentation Skills for Professionals

In his book, The Quick and Easy Way to Effective Speaking, Dale Carnegie says that people evaluate us in four ways: what we say, how we say it, what we do, and how we do it. Some presenters are very competent in giving clear dynamic presentations. You leave the presentation with a clear understanding of the message, the desired end result, and key points that you need to remember.

Sales Essentials

Selling in today’s world is more competitive than ever before. Customers are more educated, it’s tougher to reach decision-makers and growing competition is fierce. With new accounts becoming more difficult to secure, sales professionals need to be strategic in order to achieve higher levels of effectiveness.

Step Up to Leadership

This information-packed one-day program will smooth your transition from worker to supervisor to leader. Of course, you’ll get the basics like time management, delegation, and performance appraisal techniques, but Step Up to Leadership will show you so much more.

Successfully Managing People in Projects

People make projects happen. It’s your job to lead these people – from different departments, with separate agendas, with divided loyalties – to success. And you need to do it now because that deadline gets closer every day.

Teen Improv

The ability to communicate, listen, think quickly and work on a team can determine the success of people of all ages. Improv also helps prepare teens to make friends, manage stress, overcome shyness and handle awkward social settings by improving their ability to improvise when things are out of the ordinary.

 
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Santa Ana, CA 92705, US
P. 949-833-3253
 

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Dale Carnegie of Orange County & Anaheim offer workplace training throughout Southern California, including leadership, management & sales training programs.
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