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Events

Wednesday, August 02, 2017
  • Teen Improv (09:00 AM - 05:00 PM)
    Event Details
    Wednesday, August 02, 2017
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    The ability to communicate, listen, think quickly and work on a team can determine the success of people of all ages. Improv also helps prepare teens to make friends, manage stress, overcome shyness and handle awkward social settings by improving their ability to improvise when things are out of the ordinary.
     
Friday, August 11, 2017
  • How to Win Cooperation and Influence People (09:00 AM - 05:00 PM)
    Event Details
    Friday, August 11, 2017
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    In today’s business environment, where teamwork has replaced hierarchies, you need new skills to survive. Often in these team situations, you have no direct authority over the team members, yet you are expected to win their support and get everyone pulling in the same direction.
     
  • Negotiations Mastery: Analysis, Presentation, Bargaining and Agreement (09:00 AM - 12:30 PM)
    Event Details
    Friday, August 11, 2017
    09:00 AM - 12:30 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    There are four critical elements to identify in this stage of negotiations. First, you must carefully observe the actions taken by the other party. The agendas behind their actions are more important than the actions themselves. You need to understand the underlying causes and pressures that cause people to behave the way they do. Then, you can look for ways to create alignment through side-by-side problem solving rather than face-to-face confrontation.
     
Tuesday, August 15, 2017
  • Presentation Skills for Professionals (09:00 AM - 05:00 PM)
    Event Details
    Tuesday, August 15, 2017
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    In his book, The Quick and Easy Way to Effective Speaking, Dale Carnegie says that people evaluate us in four ways: what we say, how we say it, what we do, and how we do it. Some presenters are very competent in giving clear dynamic presentations. You leave the presentation with a clear understanding of the message, the desired end result, and key points that you need to remember.
     
Friday, September 08, 2017
  • People Skills for Managers and Supervisors (09:00 AM - 05:00 PM)
    Event Details
    Friday, September 08, 2017
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Congratulations! You've been promoted and what mattered before doesn't count anymore.

    Now it's. . .

    Not about your personal achievement...but coaching others to succeed.
    Not about your drive to get things done...but your ability to motivate others to get it done.
    Not about you...it's all about them.
     
Friday, September 22, 2017
  • How to Handle Competing Priorities & Tight Deadlines (09:00 AM - 05:00 PM)
    Event Details
    Friday, September 22, 2017
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Are you a virtual prisoner to an endless flow of e-mails, voice messages, meetings and documents that all demand your immediate attention? Are you frequently stressed out by the unrealistic expectations of others who think their issues are the really urgent ones? Does it seem that you are swimming against the tide of procrastination? If so, then it's time to fight back and take control of your day. It's time to attend How to Handle Competing Priorities & Tight Deadlines.
     
Friday, October 13, 2017
  • Step Up to Leadership (09:00 AM - 05:00 PM)
    Event Details
    Friday, October 13, 2017
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    This information-packed one-day program will smooth your transition from worker to supervisor to leader. Of course, you’ll get the basics like time management, delegation, and performance appraisal techniques, but Step Up to Leadership will show you so much more.
     
Monday, October 16, 2017
  • Attitudes for Service & Complaint Resolution (09:00 AM - 12:30 PM)
    Event Details
    Monday, October 16, 2017
    09:00 AM - 12:30 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    This seminar begins with taking 100% responsibility for yourself and the attitude you convey. With an attitude of service in place you will be able to explore the variety of causes of complaints, identify ways to neutralize negative attitudes, and follow a process that deals with both the emotional and rational elements of complaints even when dealing with difficult people.
     
Tuesday, November 14, 2017
  • Creating an Employee Engagement Playbook for Managers & Supervisors (09:00 AM - 05:00 PM)
    Event Details
    Tuesday, November 14, 2017
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    As a leader your ability to trigger the right emotions can make or break engagement levels for your entire team. Our research has identified specific emotional drivers that employees feel toward their Leaders. The most successful leaders lead a workforce that is confident and enthusiastic about their work, empowered to get the job done their way, and inspired to reach personal and organizational success.
     
Friday, January 19, 2018
  • Sales Essentials (09:00 AM - 05:00 PM)
    Event Details
    Friday, January 19, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Selling in today’s world is more competitive than ever before. Customers are more educated, it’s tougher to reach decision-makers and growing competition is fierce. With new accounts becoming more difficult to secure, sales professionals need to be strategic in order to achieve higher levels of effectiveness.
     
Monday, January 22, 2018
  • Achieving Success (09:00 AM - 05:00 PM)
    Event Details
    Monday, January 22, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    It is important to establish a foundation for your professional and personal growth and achievement. In this seminar, we will create a personal vision and set goals to develop a path for success. We will also examine the two major keys to time management and learn to apply five proven time management approaches. The finish the day by focusing on ten strategies for managing stress.
     
Wednesday, January 24, 2018
  • Goal Setting & Time Management (09:00 AM - 12:30 PM)
    Event Details
    Wednesday, January 24, 2018
    09:00 AM - 12:30 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Goal Setting and Time Management is valuable to anyone who would like to increase their results and maximize their effectiveness. Without a clear defined vision we can wander aimlessly though our careers. In this session you will learn to create a personal vision, set goals, identify priorities and review the fundamental tools for effective time management.
     
Friday, February 02, 2018
  • Creating an Employee Engagement Playbook for Managers & Supervisors (08:00 AM - 05:00 PM)
    Event Details
    Friday, February 02, 2018
    08:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    As a leader your ability to trigger the right emotions can make or break engagement levels for your entire team. Our research has identified specific emotional drivers that employees feel toward their Leaders. The most successful leaders lead a workforce that is confident and enthusiastic about their work, empowered to get the job done their way, and inspired to reach personal and organizational success.
     
Friday, March 02, 2018
  • How to Win Cooperation and Influence People (09:00 AM - 05:00 PM)
    Event Details
    Friday, March 02, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    In today’s business environment, where teamwork has replaced hierarchies, you need new skills to survive. Often in these team situations, you have no direct authority over the team members, yet you are expected to win their support and get everyone pulling in the same direction.
     
Wednesday, March 14, 2018
  • Precision Cold Calling (09:00 AM - 12:30 PM)
    Event Details
    Wednesday, March 14, 2018
    09:00 AM - 12:30 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    This new, half-day seminar from Dale Carnegie Training® will show you how to make strong calls that create appointments and lead to new business. It will improve your hit ratio so that you no longer suffer the dejection caused by a steady stream of no’s.
     
Friday, April 13, 2018
  • Leadership Essentials (09:00 AM - 05:00 PM)
    Event Details
    Friday, April 13, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Supervisors and managers can create impact in today’s organizations through the way they communicate, coach, multi-task and manage their own stress. They get results because they know how to walk-the walk and lead a team – not just manage it.
     
Wednesday, April 18, 2018
  • Attitudes for Service & Complaint Resolution (09:00 AM - 12:30 PM)
    Event Details
    Wednesday, April 18, 2018
    09:00 AM - 12:30 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    This seminar begins with taking 100% responsibility for yourself and the attitude you convey. With an attitude of service in place you will be able to explore the variety of causes of complaints, identify ways to neutralize negative attitudes, and follow a process that deals with both the emotional and rational elements of complaints even when dealing with difficult people.
     
Friday, May 04, 2018
  • Step Up to Leadership (09:00 AM - 05:00 PM)
    Event Details
    Friday, May 04, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    This information-packed one-day program will smooth your transition from worker to supervisor to leader. Of course, you’ll get the basics like time management, delegation, and performance appraisal techniques, but Step Up to Leadership will show you so much more.
     
Wednesday, May 23, 2018
  • Negotiations Mastery: Analysis, Presentation, Bargaining and Agreement (09:00 AM - 12:30 PM)
    Event Details
    Wednesday, May 23, 2018
    09:00 AM - 12:30 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    There are four critical elements to identify in this stage of negotiations. First, you must carefully observe the actions taken by the other party. The agendas behind their actions are more important than the actions themselves. You need to understand the underlying causes and pressures that cause people to behave the way they do. Then, you can look for ways to create alignment through side-by-side problem solving rather than face-to-face confrontation.
     
Friday, June 01, 2018
  • People Skills for Managers and Supervisors (09:00 AM - 05:00 PM)
    Event Details
    Friday, June 01, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Congratulations! You've been promoted and what mattered before doesn't count anymore.

    Now it's. . .

    Not about your personal achievement...but coaching others to succeed.
    Not about your drive to get things done...but your ability to motivate others to get it done.
    Not about you...it's all about them.
     
Friday, June 29, 2018
  • How to Turn Buying Objections into Selling Opportunities (09:00 AM - 05:00 PM)
    Event Details
    Friday, June 29, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Many sales people react emotionally, defensively or negatively when they hear objections. Their reactions turn the prospect off and ruin the chance to get a sale and build relationships. Now you can learn to break that self-destructive reaction cycle. Put yourself on the road to turning objections into stepping-stones to sales success.
     
Friday, July 27, 2018
  • Team Building Skills for Managers and Supervisors (09:00 AM - 05:00 PM)
    Event Details
    Friday, July 27, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Successful leaders seem to develop strong teams wherever they go, whatever task the team is assigned. It starts with an understanding of what makes a strong leader, and developing personal leadership capabilities.
     
Monday, July 30, 2018
  • Communication Skills for Managers & Supervisors (09:00 AM - 05:00 PM)
    Event Details
    Monday, July 30, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Today, more than ever, it is important to engage our teams with active communication. Enhanced communication skills can be the difference between compliance & cooperation and can help you manage change, negotiate and compromise, resolve conflicts, gain consensus and collaboration, and create a cohesive team.
     
Monday, August 06, 2018
  • Teen Improv (09:00 AM - 05:00 PM)
    Event Details
    Monday, August 06, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    The ability to communicate, listen, think quickly and work on a team can determine the success of people of all ages. Improv also helps prepare teens to make friends, manage stress, overcome shyness and handle awkward social settings by improving their ability to improvise when things are out of the ordinary.
     
Wednesday, August 08, 2018
  • Precision Cold Calling (09:00 AM - 12:30 PM)
    Event Details
    Wednesday, August 08, 2018
    09:00 AM - 12:30 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    This new, half-day seminar from Dale Carnegie Training® will show you how to make strong calls that create appointments and lead to new business. It will improve your hit ratio so that you no longer suffer the dejection caused by a steady stream of no’s.
     
Friday, August 10, 2018
  • Critical Thinking (09:00 AM - 05:00 PM)
    Event Details
    Friday, August 10, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    This program presents the opportunity to develop the following skills: Creative Thinking – Introduces techniques to generate innovative ideas using idea fluency, Logical Thinking – Provides methods to critically evaluate alternative solutions and Decision-Making – Recommends processes to make sound decisions individually or in a group.
     
Tuesday, August 14, 2018
  • Sales Essentials (09:00 AM - 05:00 PM)
    Event Details
    Tuesday, August 14, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Selling in today’s world is more competitive than ever before. Customers are more educated, it’s tougher to reach decision-makers and growing competition is fierce. With new accounts becoming more difficult to secure, sales professionals need to be strategic in order to achieve higher levels of effectiveness.
     
Friday, September 28, 2018
  • Overcoming the Fear and Horror of Public Speaking (09:00 AM - 05:00 PM)
    Event Details
    Friday, September 28, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    This one day seminar will concentrate on that all-important first step of making presentations: it will give you the confidence to stand in front of a group and speak. You'll learn to see a presentation as nothing more than an enlarged conversation; to use a few simple tricks to calm the butterflies; and, most importantly, get through the first two minutes of your talk - the time that makes or breaks your fear of public speaking.
     
Friday, October 26, 2018
  • Interpersonal Skills for Technical Professionals (09:00 AM - 05:00 PM)
    Event Details
    Friday, October 26, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Your technical skills are sharp and strong, you perform your tasks efficiently and admirably... you think that will guarantee your professional success...
     
Friday, November 30, 2018
  • Leadership Essentials (09:00 AM - 05:00 PM)
    Event Details
    Friday, November 30, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Supervisors and managers can create impact in today’s organizations through the way they communicate, coach, multi-task and manage their own stress. They get results because they know how to walk-the walk and lead a team – not just manage it.
     
Monday, December 17, 2018
  • Goal Setting & Time Management (09:00 AM - 12:30 PM)
    Event Details
    Monday, December 17, 2018
    09:00 AM - 12:30 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    Goal Setting and Time Management is valuable to anyone who would like to increase their results and maximize their effectiveness. Without a clear defined vision we can wander aimlessly though our careers. In this session you will learn to create a personal vision, set goals, identify priorities and review the fundamental tools for effective time management.
     
Wednesday, December 19, 2018
  • The DNA of Success (09:00 AM - 05:00 PM)
    Event Details
    Wednesday, December 19, 2018
    09:00 AM - 05:00 PM
    1805 East Dyer Road, Suite 109
    Santa Ana, California 92705
    United States
    949-833-3253
    In this value-packed, two-hour workshop, you will discover the DNA for success. You will understand why certain people succeed while others struggle.
     
 
 

1805 East Dyer Road, Suite 109
Santa Ana, CA 92705, US
P. 949-833-3253
 

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