Igniting Workplace Enthusiasm
 
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Customer Service

Dale Carnegie Course

You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.

Sales Advantage

Sales Advantage is the only course that gives you the critical skills for making the sale, because it is the only one that interweaves Dale Carnegie Training's proven principles of success into every session

Strictly Business: The Dale Carnegie Immersion Seminar

This unique three-day seminar will help you master the skills you need to excel in today's competitive workplace. You'll learn to handle people more professionally and keep pace with fast-changing workplace conditions. After you complete the seminar you'll be equipped to perform as a persuasive communicator, creative problem solver and intelligent risk-taker.

Attitudes for Service & Complaint Resolution

This seminar begins with taking 100% responsibility for yourself and the attitude you convey. With an attitude of service in place you will be able to explore the variety of causes of complaints, identify ways to neutralize negative attitudes, and follow a process that deals with both the emotional and rational elements of complaints even when dealing with difficult people.

Precision Cold Calling

This new, half-day seminar from Dale Carnegie Training® will show you how to make strong calls that create appointments and lead to new business. It will improve your hit ratio so that you no longer suffer the dejection caused by a steady stream of no’s.

 
 

1805 East Dyer Road, Suite 109
Santa Ana, CA 92705, US
P. 949-833-3253
 

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Dale Carnegie of Orange County & Anaheim offer workplace training throughout Southern California, including leadership, management & sales training programs.
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